Shipping & Returns


Returns Policy

You may return most new, unopened items within 30 days of delivery for a store credit.

All garments including underwear, g-string, or thongs are final sale and cannot be returned for a store credit (this is for hygienic reasons).

All swimsuits are final sale and cannot be returned for a store credit (this is for hygienic reasons).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

***PLEASE ALLOW UP TO ONE WEEK FOR ITEMS TO SHIP*** Most of our pieces are made to order, please allow up to one week for items to be shipped out. Some items will be shipped out faster than a week, but this is not always the case. If you need something urgently, please email customerservice@whetsoleil.com to check if we can get it out to you before the week.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.